Be part of our award-winning team!

Who we are

Cover-More Group is a global specialist and integrated travel insurance, medical assistance, and employee assistance provider with operations across five continents. Cover-More Group is headquartered in Sydney, Australia. In 2017, Cover-More became part of Zurich Insurance Group emerging as the third largest travel insurance provider in the world.

Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes or managing policies with all Blue Insurances' products.

Position Overview

This position is responsible for providing Group Data, Technology and Digital legal support across Cover-More business units enabling the business to deliver its strategic and operational needs

Qualifications and Training

• Minimum 10 PQE
• Data, IT and Digital experience essential
• Financial Services experience desirable, but not essential
• Proven record of achievement within a complex business environment with an ability to initiate and manage change
• Relevant professional experience in an international corporate environment with a global footprint desirable
• Background in insurance and/or travel assistance industries desirable, but not essential

Key Duties & Responsibilities:

To be successful in this role you will need to be able to:

• Preparing quality, timely and commercial ‘solutions orientated’ legal advice in the Data, Technology and Digital space.
• Lead the legal strategy regarding Data, Technology and Digital in support of business growth
• Close interaction with Cover-More business units globally through effective senior relationships and managing complex situations
• Create a vision for Cover-More’s legal data team and foster a data- driven orientation and transformation of the Group to drive performance Identify and source 3^rd party agency support as required to help execute the marketing plans, including creative, media buying and translation services.
• Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on
• Use of customer insights to provide direction for business initiatives
• Ensure best practice customer initiatives are adopted and applied
• Provide exceptional customer service to internal and external customers within Group guidelines, regulatory obligations and SLA’s
• Ensure all confidential information is handled in accordance with Group and partner protocols and procedures
• Ensure high levels of customer relationship management are maintained

Rewards and Benefits:

• Competitive salary
• Company pension
• 25 days Annual Leave
• Performance based incentive
• Life insurance
• Private Health Cover
• Travel Insurance
• Paid parental leave.
• Paid sick leave
• Wellness leave
• Fitness reimbursement
• Online learning and training opportunities
• Staff referral bonus
• Work anniversaries leave or a day off on your birthday

The Team and Community

Caring is at the heart of what we do. We're here to make a positive difference in the world we live in. Through our social impact, we are committing to the communities we work in and giving back where they need it most. Whichever way you choose to participate in volunteering or fundraising, whether as a team or individually, the company gives you 3 paid days to volunteer. This is our commitment to our community. Then, wherever you help, the commitment is always doubled, and the company will match the number of volunteer hours that staff complete each year and also any money donated to a charity which we call Employee Matching here in CoverMore Group.