Are you ready to grow your career in insurance?

Travelex Insurance Services is a leading travel insurance provider in the United States with over 25 years of industry expertise helping people dream, explore and travel with confidence. With varying levels of comprehensive travel insurance coverage, Travelex has a protection plan to help meet your needs and safeguard against the unexpected. Offering plans from basic – low cost and family friendly, to plans for business or luxury travel. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.

We’re owned by Zurich Insurance however we have separately managed business entities. We can truly offer you a world of possibilities within insurance, so get ready to do your best work!

So, what’s the job?

• You’ll consult with the business and Product Managers to prioritise and shape the product backlog, using Agile practices for prioritisation around business value
• You’ll participate in the creation of low or high-fidelity prototypes
• You’ll work to prepare a stable pipeline of work for the team
• You’ll lead the facilitation of Project Initiation and Inception workshops and other key agile ceremonies
• You’ll be developing quality user stories or other types of agile requirements, through a variety of agile techniques
• You’ll confident manage a variety of stakeholder relationships, and coach others in the adoption of agile business analysis techniques
• You’ll be assisting with the development of acceptance criteria (ideally in BDD format)
• You’ll research, evaluate and identify new products and tools that could be used to help deliver the company’s products and services

And what are we looking for?

• You’ll have solid experience (5+ years) as an agile BA within a business working on digital product development, with the ability to work closely with your business to understand how they work and what you are delivering
• You’ll have demonstrable experience performing at a high level in an agile development team, with examples and data to back this up
• You’ll be technically minded with an understanding of how to read code
• You’ll bring a strong understanding of the agile development process, working from inception, through discovery and design, and through delivery
• You’ll be an Agile expert, with a deep understanding of the role of business analysis within different Agile methodologies

• You’ll have experience developing user stories and managing them in a scrum environment
• You’ll have excellent stakeholder management and engagement experience
• You’ll have a Bachelor’s degree or equivalent education and or/certification in Agile BA

Why choose us?

We value optimism, caring, togetherness, reliability and determination. 

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travelers, at every step of their journey. 

Explore the world together. Protecting travelers is the core of our business, and we want to ensure you and your family are protected by offering a net rate on policy cost when you travel.

Career growth and development. As our business continues to grow, we are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a fun and inclusive work environment that supports growth and recognizes and rewards exceptional service.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.  Our hybrid arrangement ensures our employees maintain work-life balance with the flexibility to work both in the office and from home.

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer paid time off for vacation, sick and personal leave entitlements along with anniversary leave, volunteer leave, compassionate leave and a comprehensive paid parental leave scheme.  

Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.

Apply today and let’s go great places together!